Privacy Policy
We take your privacy seriously
Our Commitment to Privacy
At VendorShield, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
We are committed to complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.
What Information We Collect
We collect information that is necessary to provide our cybersecurity services and to operate our business effectively. This may include:
Personal Information
- Name and contact details (email, phone number)
- Job title and company information
- Account credentials for our platform
- Payment information
Business and Technical Information
- IP addresses and domain information
- Network and system configuration details
- Vendor security assessment data
- Security vulnerabilities and findings
- Dark web monitoring results
- External attack surface information
Website Usage Information
- Pages visited and features used
- Browser and device information
- IP address and general location
- Referral sources
How We Collect Information
We collect information through:
- Direct interactions when you engage our services
- Security assessments and technical scans
- Our website and platform usage
- Cookies and similar technologies
- Third-party sources for threat intelligence
How We Use Your Information
We use your information to:
- Deliver our cybersecurity services
- Identify and alert you to security threats
- Manage your account and process payments
- Improve our services and develop new features
- Communicate with you about our services
- Comply with legal obligations
- Protect our rights and the security of our systems
When We Share Your Information
We may share your information with:
- Our staff who need it to perform their jobs
- Service providers who help us deliver our services
- Professional advisors (lawyers, accountants, etc.)
- Regulatory authorities when required by law
- Other parties with your consent
We do not sell your personal information to third parties.
Security of Your Information
As a cybersecurity company, we take the security of your information seriously. We implement appropriate technical and organizational measures to protect your information, including:
- Encryption for sensitive data
- Access controls and authentication
- Regular security testing
- Staff security training
- Secure development practices
While we implement these safeguards, no security measure is perfect. We cannot guarantee the absolute security of your information.
International Data Transfers
We primarily store your information in Australia. However, some of our service providers may be located overseas. When we share your information with these providers, we take reasonable steps to ensure they handle your information in accordance with Australian privacy laws.
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where applicable)
- Opt-out of marketing communications
- Complain about privacy breaches
To exercise these rights, please contact us using the details below.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience and collect information about how you use our site. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the "Last Updated" date.
Contact Us
If you have questions or concerns about our Privacy Policy or how we handle your information, please contact us:
Privacy Officer
VendorShield Pty Ltd
Level 5, 123 Security Street
Sydney NSW 2000
Australia
Email: [email protected]
Phone: +61 2 9123 4567
Contact form
Making a Complaint
If you believe we have breached the Australian Privacy Principles, please contact our Privacy Officer. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
Last Updated: April 20, 2025